Returns

8.) EXCHANGE / REFUND – REPLACEMENT OF PRODUCTS

General Product Return Terms

• In accordance with the provisions of the Consumer Protection Law, the customer has the right to withdraw without reason and return the product within fourteen (14) days from the date of receipt or request a refund.

• The product must be in its original condition, unused, packaging intact (opened) and include the original contents along with the retail receipt or invoice that accompanied the order.

• Sending new products and refunding money is done after we have received and checked the product that it is in its original condition.

• In case of withdrawals, the costs for returning and sending new products or returning and depositing money to your bank account will be borne by the customer and are set at the amount of 5 euros.

• In case of withdrawal, inform us on tel. 2810288816. Then send us the reason for withdrawal to e-mail: sales@4everybody.gr (in our contact form)
Contact hours: Morning Hours: Monday to Friday 9:30 – 14:00 & Afternoon Hours: Tuesday, Thursday, Friday 18:00 – 21:00

• In the event that a return is made without prior notification, we will NOT receive your return.

Withdrawal by choosing products of lesser or equal value

In the event of a product change with a product, or products of lesser or equal value, you will be refunded with an offset of the amount of the transport costs, which is 5 euros. New products are sent and refunds are made after we have received and checked the product that it is in its original condition.

Note: We inform you that if you choose to pay by cash on delivery there will be an additional fee of 2.50 euros

Withdrawal with a selection of higher value products

In case of choosing a replacement with a product or products of greater value than the cost of the product, together with the additional cost from the difference of the new products, you also include the cost of transport, which is 5 euros. After telephone communication, we will send you to your e-mail the exact amount of payment, you will make a bank deposit of the amount of the difference and you will send us the proof of payment in our contact form (e-mail: sales@4everyboby.gr)

Note: We inform you that if you choose to pay by cash on delivery there will be an additional fee of 2.50 euros

Withdrawal with refund

In case of withdrawal with a refund option, contact us at tel. 2810288816. Send us the bank account you want your money refunded to as well as the withdrawal reason in our contact form at e-mail sales@4everybody.gr. The refund amount is calculated by netting the cost of shipping plus the cost of transferring money to your bank account. The refund is made after we have received and checked the product that it is in its original condition.

DEFECTIVE product

In case of a defective product,—– in terms of its operation (DOA),—- the customer has the right of withdrawal with a refund or replacement of the defective product with a new one or replacement of it with another product of his choice at a corresponding price within ten (14) days from the date of receipt thereof. In this case, the costs of returning and sending a new one (in cases of replacement/change) are free and will be borne by the Company.

Returns are only accepted after consultation with a representative of our company and as long as the products you wish to return are in the same condition in which you received them and their packaging, along with the retail receipt or invoice that accompanied the order you upon receipt.

In the event that a return is made without prior notification, we will NOT receive your return.

Wrong shipment, Product Different from the one you ordered

In the event of incorrect product shipment, which will be due to the Company or its suppliers/partners, the customer will have the right to return the product within fourteen (14) days of receiving it. The product must be in excellent condition, unused, the packaging intact and the original contents included. In this case, the return costs will be borne by the Company. You have the right to return the products you purchased within 14 calendar days from the date you receive the products.

Returns are only accepted after consultation with a representative of our company and as long as the products you wish to return are in the same condition in which you received them and their packaging, along with the retail receipt or invoice that accompanied the order you upon receipt.

In the event that a return is made without prior notification, we will NOT receive your return.